Help centre

What do I do if I forget my administrator username or password?

If you forget your IXL administrator password or username:

  1. Go to
  2. Select Reset password or Recover username on the left, and enter your information.
  3. Click Submit.

IXL will email you password reset instructions or your current username. If you don’t see the email in your inbox, check your junk mail folder; the email may be incorrectly marked as spam.