Help centre

What should I do if I forget my username?

If you forget your username, it’s okay! 

If you have an IXL account through your school, please contact your teacher to get your username and password. 

If you are on a family account, you can quickly recover it from ie.ixl.com/help. Click Recover username on the left, and enter the email address associated with your account. IXL will send your username to you by email. If you don’t see the email in your inbox, be sure to check your spam folder.