Help centre

Can I change a student's username and password?

Students’ usernames and passwords are stored in your roster. Teachers are unable to edit student usernames and subjects, but you can update their passwords.    

To change a password, find the student in your roster. Click on the student’s current password. It will then become editable. Type in the new password, and click Save. The change will be reflected in the student’s profile as well.

If a student’s username contains a typo, you can contact us to fix it. If you are on a site licence, please contact your IXL administrator.